Plain terms.
Same as the sales page.

EFFECTIVE 2026-07-23

These terms govern your use of the Penthaus website and terminal ("the Service"). Our standing rule: nothing in this document contradicts what the pricing page says. If it ever did, the pricing page wins.

1. What Penthaus is — and is not

Penthaus is an information terminal: news, public-record filings, market context, and personal account-tracking tools. It is not investment advice, a signal service, a broker, or a fund. We never tell you what to trade. You are solely responsible for your trading decisions and their outcomes. See the Risk Disclosure.

2. Subscriptions and billing

Plans bill monthly or annually at the price shown on the pricing page at the time you subscribe. Published annual prices are the full figure — no hidden math.
Price lock: your price never rises while you continuously hold your seat. Founding Desk seats keep $249/mo for the life of the subscription.
Trial: the $49, 7-day trial grants full Floor Access. It is credited toward your first invoice — monthly or annual — if you continue. If you cancel during the trial, you owe nothing further.
Cancellation: one message to desk@penthaus.org, actioned the same session and effective at the end of the current billing period — no retention calls or winback flows. (A one-click dashboard control replaces the email the day the billing portal ships; whichever exists, cancellation is one step.) You are never liable for periods beyond the one you're in.
Subscription fees for a period already delivered are non-refundable after the trial window, except where required by law.

3. One seat, one trader

Your subscription is a personal, per-seat license. Sharing credentials, rebroadcasting feeds, or piping terminal content into group servers (Discord or otherwise) is a breach and grounds for termination without refund. Desks needing multiple seats: desk@penthaus.org.

4. Confidentiality — the floor stays on the floor

Agreed to on the seat application, and it cuts both ways:

What you keep confidential: member-only content — the cohort rooms, desk notes, other members' identities and communications, member-only research and materials, and anything marked members-only. You will not publish, screenshot into public channels, rebroadcast, or otherwise disclose it outside the floor while you hold a seat and for two years after you leave.
What stays yours: your own trading, your own record, your own Session Prints — post them anywhere, any time. Publicly available information is not confidential just because it also appeared on the floor.
What we keep confidential: your application, identity, and desk data, per the Privacy Policy. We do not name members, publicly or privately, without their consent.
Breach is grounds for immediate termination without refund, and confidentiality obligations survive cancellation.

5. Data and third-party sources

Feeds carry the sources, delays, and states published on the Data Receipts page. Third-party data (FinancialJuice, CBOE, SEC EDGAR, and others) belongs to its providers and is subject to their terms. We do not warrant that any feed is uninterrupted or error-free, and no feed is a substitute for your broker's execution-grade data.

6. Acceptable use

No scraping, reselling, or automated redistribution of the Service; no attempts to bypass access controls; no use of the Service where prohibited by law.

7. Liability

The Service is provided "as is." To the maximum extent permitted by law, Penthaus is not liable for trading losses, missed opportunities, data delays or inaccuracies, or indirect or consequential damages. Our total aggregate liability is capped at the fees you paid in the twelve months before the claim.

8. Changes

We may update these terms; material changes are announced to subscribers by email before they take effect. Continued use after the effective date is acceptance.

QUESTIONS — DESK@PENTHAUS.TRADE

Plain terms.Same as the sales page.